Managed IT services in Toronto, from the beginning
You may be opening a new office, expanding to a second location, or tired of juggling five vendors for one network. Naicon Group can build and run your IT from the ground up. We plan your IT strategy with you, then source, install, manage and maintain the technology.
One company, one call for a complete IT solution.
IT solutions for a small world.
Naicon Group
"
What's included
Plan. We start with your business, not a product catalogue. We map your users, locations, applications, security needs and growth plans, then design an infrastructure and an IT lifecycle plan to match.
Source. We specify and source the hardware, software and licensing you need, and only what you need. You get clear recommendations with the reasoning behind them.
Install. We handle server builds, network and Wi-Fi installation, structured cabling, identity and email setup, backup and security, all documented as we go.
Manage and maintain. We provide ongoing monitoring, patching, user and device administration, vendor coordination and regular reviews, with responsive support from a team that knows your environment.
Plan for the bad day. We cover business continuity, backups and disaster recovery, so that when something fails, there's already a plan to get you running again.
Responsive support, clearly defined
Our support hours are Monday to Friday, 9 a.m. to 5 p.m. ET, and after-hours support is available when you need it. We agree on response times and escalation paths with you up front and put them in writing. Then we meet them.
Who it's for
Mid-size companies without a full internal IT department
Businesses opening or relocating an office in Toronto or the GTA
Firms that want one accountable partner instead of several vendors
Owners who don't want to know how the technology works, they just want it to work
Why Naicon for managed IT
We've worked in Toronto since 2006, from small-business setups to large enterprise environments.
We're cost-conscious. We look for savings, not upsells.
You get named people who know your business, not a ticket queue.
You can add contract IT staff when a project needs more hands.
Managed IT FAQs
What are your support hours?
Monday to Friday, 9 a.m. to 5 p.m. ET, with after-hours support available. For planned work such as a weekend cutover, we schedule coverage with you in advance.
Can you work alongside our existing IT person?
Yes. Many clients use us to back up an internal IT lead with extra depth, project capacity or holiday cover.
Do we have to replace our current equipment?
No. We start by assessing what you have and keep what still makes sense.
Naicon Group Inc
Naicon Group Inc — IT solutions for a small world.
Head office: 1235 Bay St, Suite 700, Toronto, ON M5R 3K4 · 1.877.9NAICON (+1-877-962-4266) · info@naicongroup.com
Monday to Friday, 9 a.m. to 5 p.m. ET · After-hours support available · Meetings by appointment.
Serving Ontario, all of Canada and New York State
Support
info@naicongroup.com
+1-877-962-4266
© 2026. All rights reserved.